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MiVoice Business

An incredibly feature-rich unified communications platform that delivers the choice and deployment flexibility demanded by today’s UC customer.

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MiVoice Business device
colleagues collaborating with remote team

Feature-rich unified communications platform

With MiVoice Business, you can enjoy a comprehensive solution for your communication, collaboration, and customer experience needs.

MiVoice Business is a powerful unified communications platform that offers you the flexibility and choice of how to deploy and pay for your solution. You can choose between on-premises, cloud, or hybrid deployment options, and between upfront CapEx or ongoing OpEx payment models.

About application

MiVoice Business offers customers a comprehensive communications solution that includes messaging, collaboration, and contact center features.
Meeting with MiCollab

MiCollab + MiTeam Meetings

Experience secure and fast enterprise collaboration software and real-time video conferencing for businesses in different locations and time zones. You can communicate anytime and anywhere you need to.
receptionist working in call center

MiContact Center Business

MiContact Center Business offers scalable customer experience solutions for sales, service, support, and more. It puts customers at the center, no matter how many call center agents or omnichannel agents they have.
Woman using MiVoice BusinessConsole

MiVoice Business Console

With MiVoice Business Console, you can handle calls from your PC using a user-friendly graphical user interface. It’s designed for office or department attendants who need to manage calls efficiently.

What you will benefits with MiVoice Business

  • Deployment flexibility

    Whether you want to install the solution on your premises or in a cloud service – public or private – you have the freedom to do so. You also have the flexibility to choose your payment method for the MiVoice Business license – either a CapEx or OpEx model.

  • Voice

    With our collaboration and contact center solutions, you can enjoy PBX features, advanced call control, mobility, and IP desk phone options. You can decide where and how you communicate with your customers and colleagues.

  • Collaboration

    MiVoice Business helps you connect with your team members with MiCollab, a solution that offers telephony and collaboration features and real-time communications. You can chat, video conference, screen share, file share, and more, no matter where you are or what device you use.

  • Ideal for remote working

    You can turn any place into a virtual workspace with our solution, whether you use your computer, your desk phone, or your smartphone. You can also collaborate and video conference with your team using MiTeam Meetings, which is fully integrated with MiCollab.

  • Hardware designed for a variety of business needs

    You can also install MiVoice Business on your premises using various hardware platforms that we offer. Each platform has a different user capacity and phone network connection options to suit your specific requirements.

  • Fits the unique needs of any size organization

    MiVoice Business can meet the unique needs of any size organization, whether it is large, small or somewhere in between, and support its growth and scale at every stage of their journey.

Features

  • Single enterprise identity
  • Dynamic extension
  • Single number reach
  • Hot desking
  • Teleworker
  • Auto-Attendant
  • Flexible day/night mode
  • Call routing
  • Unified messaging
  • Flexible music on hold
  • Enhanced call screening
  • Embedded Meet Me conferencing
group of young people discussing together

MiVoice Business now available on subscription

With MiVoice Business subscription licensing, you can pay monthly for your communications system and save on upfront costs.

You also have the option to install the system on your premises, in a cloud service, or a hybrid of both. You decide when to get updates and what user levels you need for your employees. You can adjust the number of users as your business needs change. MiVoice Business offers subscription seat plans that include collaboration and customer experience features, full business telephony features, software updates, and customer support.

On-Site Phone System

MiVoice Business provides desk phones and more. You don’t have to mix and match tools from different vendors.

MiVoice Business offers a complete, on-premises phone and unified communications solution from a single provider. Mobile-First IP Phones – The MiVoice 6900 series features excellent HD audio quality, easy Bluetooth pairing, and seamless integration with your mobile phone.

Your one and only Mitel Gold Partner in Malaysia

We strive to modernize your business communications with Mitel solutions
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  • IT solutions provider you can trust

    As a Mitel Gold Partner with over 30 years of experience, we've elevated communication systems across various industries in Malaysia

  • Integrated collaboration tools

    We integrate Mitel communication systems seamlessly with your preferred collaboration tools, making communication easy and efficient regardless of the platform you use.

  • Customer and workforce solutions

    We align customer experiences with your goals by implementing Mitel solutions for contact centers and workforce management. Additionally, we integrate Mitel solutions with your CRM tools.

  • Industry-specific solutions

    We understand your communication challenges and requirements. We integrate Mitel communications with your industry-specific applications, such as healthcare, finance, government and more.

Why Telediant is the best choice for your Mitel products

Telediant is more than just a Mitel distributor. We are your communication partner.

  • Training

    Telediant provides straightforward Mitel product training led by experienced trainers, offering both online and onsite options for your convenience.

  • Expertise

    Telediant's Mitel experts assist in creating, deploying, and managing solutions tailored to your communication needs, regardless of size.

  • Customer service

    Telediant swiftly delivers Mitel products with warranty and technical support, offering value-added services like consulting and managed services for optimal performance.

  • Satisfaction

    Telediant prioritizes your satisfaction and success, boasting a loyal customer base due to our excellent products, services, and friendly customer support team always ready to assist.

Get the most out of collaboration with MiVoice Business

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